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Terms and conditions

Home Terms and conditions

Using the domeniulbogdan.ro website, you implicitly agree to the Terms and Conditions of Use below. For the best use of the site, it is recommended to read carefully the Terms and Conditions of Use. If you do not agree to the Terms and Conditions of Use, do not use the domeniulbogdan.ro. website, domeniulbogdan.ro reserveing the right to modify the Terms and Conditions of Use whenever deemed necessary, without prior notice. The current version of the Terms and Conditions of Use is always available on the website. Check this page periodically to take notice of any changes. Continued use of the site after changing the Terms and Conditions of Use implies acceptance of the changes made and the new Terms and Conditions of Use.I. GENERAL INFORMATION
The site means all the information that can be obtained by accessing the web address www.domeniulbogdan.ro
This site is the property of S.C. BOGDAN S.A. (hereinafter referred to as BOGDAN DOMENIA). BOGDAN maintains and manages this site and has the following identification data:

13 Grigore Mora Street, Sector 1, Bucharest, 011885, Romania
Reg.com.: J40/12181/2011
CUI: RO29216860
IBAN Lei: RO04OTPV110000970429RO01
IBAN Euro: RO58OTPV110000970429EU01
Bank: OTP BANK – SMB branch

domeniulbogdan.ro may include links to other sites in the site, owned or not, BOGDAN, may not, under any circumstances, be responsible for the content of these sites.

domeniulbogdan.ro and its suppliers do not take responsibility for editing or display errors in terms of prices, characteristics or images of goods and/or services. If an order cannot be honored due to such errors, domeniulbogdan.ro reserves the right to cancel that order and notify the customer as soon as possible about the error.


The general terms and conditions will apply to all sales of Goods and Services by S.C. BOGDAN S.A. through the virtual store www.domeniulbogdan.ro to the Buyer.
Thus, the following terms will mean:
Buyer – person, company, company or other legal entity issuing an Order.
Seller – the commercial company DOMENIA BOGDAN S.A. having the identification data specified above.
Goods and Services – any product or service, including the documents and services mentioned in the Order, to be provided by the Seller, the Buyer.
Order – an electronic document that intervenes as a form of communication between the Seller and the Buyer by which the Seller agrees to deliver the Goods and Services and the Buyer agrees to receive these Goods and Services and to make payment to them.
Contract – an Order confirmed by the Seller.
Intellectual Property Rights (as follows IPR) – all intangible rights such as know-how, copyright and copyright, database rights, design rights, model rights, patents, registered trademarks and domain name registrations for any of the above.
Specifications – all specifications and/or descriptions of Goods and Services as specified in the Order.


By placing an electronic or telephone order on the above mentioned website, the Buyer agrees to the form of communication (telephone or e-mail) through which the Seller conducts its operations.
The order will be composed of the following documents, in order of importance:

1) Order form (along with clear statements on delivery and billing dates) and its specific conditions
2) Buyer's Specifications (where applicable)
3) Terms and conditions

If the Seller confirms the order, this will imply a full acceptance of the terms of the Order. Acceptance of the order by the Seller is considered completed when there is a verbal (telephone) or electronic confirmation (e-mail) from the Seller to the Buyer, without requiring a receipt from the Seller. The Seller does not at any time consider an unconfirmed order to have the value of a Contract.
This Agreement shall enter into force upon confirmation of the Order by the Seller. Confirmation is made by telephone or electronically (e-mail). The general terms and conditions of sale will form the basis of the Contract thus concluded, in addition to them being the Guarantee Certificate (where applicable) issued by the Seller.
The domeniulbogdan.ro site is not intended for persons under 18 years of age. These, although they cannot be prevented, do not yet have the right to order products and send or post information on the domeniulbogdan.ro website.


1) The Seller will use his professional and technical knowledge to achieve the result stipulated in the Order and will deliver the Goods and Services that meet the Buyer's requirements, needs and specifications;
2) The information presented on the seller's website is informative and may be modified by the Seller without prior notice. Also, for reasons related to space and the consistency of the information structure, product descriptions may be incomplete, and the seller will present the most relevant information, so that the product can be used within the parameters for which it was purchased;
3) Communication with the store – can be done by interacting with it, posting opinions about products or communicating through the addresses mentioned in the "contact" section. They will be excluded from the site or ignored, opinions or comments containing insults or inappropriate language. The seller is free to manage the information received without having to justify it.


The Buyer understands the intellectual property right and will not disclose to a third party or make public (on the internet or the media), any of the information received from the Seller.
Also, the name of the site as well as the graphical markings are trademarks registered in the property of S.C. DOMEI BOGDAN S.A. and cannot be taken over, copied or used without the owner's consent.


The purchase of the products can be done by two variants: the order placed online or the telephone order.

1) COMANDA ON-LINE: is the most recommended way of purchase because you can track in real time the cost of transport, the method of payment, the delivery time.
i. telephone orders are taken from Monday to Friday between 11:00 and 18:00 at the number displayed in the contact area.
ii. The buyer must communicate the complete information for authentication and billing -name and surname, CNP (for individuals), company name (if applicable), company identification data (if applicable), bank account (if applicable), e-mail address, telephone number to which it can be contacted, product delivery address and time frame in which it is available to receive the products
iii. The buyer must transmit complete information about the products ordered (name of the product as it appears on the website, number of pieces for each product)
iv. how to pay

All products have displayed prices in Lei with VAT. Depending on the approved delivery method, transport and refund costs will be added to the price of the products.

Changes and cancellations of orders
Cancellation of orders can be made only by written notification and sent to the email address: magazin@domeniulbogdan.ro or phone number 021 7955 966. It is allowed to modify or cancel orders at least forty-eight (48) hours before the requested delivery date or at least five (5) days during certain holidays (Christmas, Easter).

domeniulbogdan.ro make every effort to ensure excellent service. If, at any time, there are problems with an order, the Buyer is asked to send an e-mail to the address magazin@domeniulbogdan.ro. Complaints must include the name and identification details of the customer, contact details (phone number, email and order number to which the complaint refers) and the subject of the complaint – description and photos, if any.


If the delivery and/or start-up deadlines of the Order cannot be met, the Seller is obliged to notify the Buyer of the estimated delivery completion deadline. If the Seller receives incorrect information about the invoicing or delivery of the products, a new deadline will be set for the order to be honored, which will be within the 3 working days.


The price, payment method and payment term are specified in the Order. The Seller will issue to the Buyer a proforma invoice for the Goods and Services delivered, the Buyer's obligation being to provide all the information necessary to issue the invoice in accordance with the legislation in force. The price of the purchased products is the one specified in the "Total" section, where you view the contents of the "Cos" – top right.
Payment can be made of your choice by:

(a) refund/cash on delivery;
b) online by bank card. Payment is made through LibraPay http://www.librapay.ro/ service. We accept the following credit/debit cards: Visa, Visa Electron, Mastercard/Eurocard, Maestro, including Visa or MasterCard virtual cards;

Using as the method of payment your credit/debit credit card your order will be processed immediately. For bank card payments, the transaction will appear on the account statement of the paying customer as domeniulbogdan.ro.
The non-payment of these obligations by the Buyer entitles S.C. BOGDAN S.A. to cancel your order without any notice. If the Buyer chooses the payment method on delivery, the sale-purchase agreement between the Buyer and the Seller is considered concluded at the time of delivery of the products and payment of their consideration.

Online payment security
Products on the domeniulbogdan.ro website are sold online through The online payment services offered by LibraPay (http://www.librapay.ro/). The risks associated with an online payment are:

1) Personal data entered by the Buyer to complete the order to take possession of third parties and to be misused – domeniulbogdan.ro and LibraPay guarantee the security of its computer systems.

2) Buyer's data, in case of payments by bank card – card number, expiration date, etc. – to take possession of third parties and to be misused. In the case of the "3-D Secure" system applied by LibaPay for payment with Visa or MasterCard cards, no information related to your card is transferred or stored, at any time, on domeniulbogdan.ro servers or LibraPay servers, this being directly entered into Visa or MasterCard systems, as the case may be. In addition, if your card has been issued by a certified bank in the "3-D Secure" system, the authorization of the transaction is made only after the Buyer's authentication – the introduction of a secret code/password, known only to you (similar to the PIN code in ATM transactions) or by password generated at the time of the transaction and sent by SMS.


a) Delivery
The seller undertakes to ship the Goods and Services in door-to-door courier system to the Buyer.
Under normal conditions the delivery time of products bought through the domeniulbogdan.ro website is 3 business days from the time of order confirmation.
Delivery is free for an order greater than or equal to RON 200. Below this amount the delivery will cost 20 RON.
If the customer cannot be found on the date and time set for delivery, domeniulbogdan.ro will keep the ordered goods for three business days, during which time we will try to contact you. to complete the order. If the customer cannot be found this time, the order will be cancelled.
The value of the shipment will be found in the invoice issued by the Seller.

b) Transport – Packaging
Unless approved by seller and Buyer differently, Seller discharges the risks and responsibilities associated with the Goods and Services when they are handed over to the internal courier company with which the Seller collaborates or to the Buyer's representative.
The seller will ensure the proper packaging of the Goods and Services and ensure the transmission of accompanying documents.
The seller will deliver the Goods and Services to Romania.
Outside Romania the delivery is made via international couriers. The cost of transport is calculated on a case-by-case basis for each transport according to weight and destination.


domeniulbogdan.ro comply with applicable data privacy laws. domeniulbogdan.ro does not encourage SPAM, does not provide your e-mail address to third parties (natural or legal persons), does not sell, offer, exchange e-mail addresses obtained through this site, do not disclose your e-mail address to other persons who access the pages of this site, without the consent of the explicit Buyer, written, in advance. Any user who has explicitly provided on the site – domeniulbogdan.ro his email address for the launch of an order and/or for subsequent direct marketing activities, may choose to delete it from the database of the domeniulbogdan.ro by a "Unsubscribe" message sent to the magazin@domeniulbogdan.ro address.
According to the requirements of Law No. For the protection of persons with regard to the processing of personal data and the free movement of such data, as amended and supplemented by Law No 677/2001, the Council shall adopt the provisions of this Regulation. 506/2004 on the processing of personal data and the protection of privacy in the electronic communications sector, the BOGDAN DOMENIA is obliged to manage safely and only for the specified purposes, the personal data that the Buyer provides about him, a member of his family, or another person.
The purpose of data collection is: create a customer account.
According to Law No. The Buyer shall have the right of access, the right to intervene in the data, the right not to be subject to an individual decision and the right to seek justice. It also has the right to object to the processing of personal data concerning it and to request the deletion of data*. For the exercise of these rights, the Buyer will be able to apply with a written, dated and signed request to the e-mail address magazin@domeniulbogdan.ro.


Any attempt at unauthorized access to the site and any attempt at fraud will be reported to the competent authorities.


In accordance with OUG 130/2000 on consumer protection at the conclusion and execution of distance contracts, the Buyer has the right to unilaterally terminate the contract, only with payment of postal return fees, within 10 working days of receiving the product, without penalty and without invoking any reason.
If the Buyer waives the purchase according to the above clause, it is mandatory to return the product exactly in the state in which it was delivered, i.e. in the original packaging, unused, accompanied by all the documentation with which it was delivered and in perfect working condition. If these conditions are not met, the Buyer is not entitled to claim reimbursement of the price. The return of the product will be made to the premises of the BOGDAN DOMENIA, at the exclusive expense of the Buyer. The refund of the price to the Buyer will not be made before the receipt of the product and confirmation issued by the BOGDAN DOME that it is in the original packaging, unused, accompanied by all the documentation with which it was delivered and in perfect working condition.


If any of the above clauses are found null or invalid, regardless of the cause, this clause will not affect the validity of the other clauses. With the purchase and launch of the order, the customer accepts without objection the terms and conditions of use, their value being the same as a valid contract concluded.